Terms of Service

Last updated: 16 June 2026

Welcome to pokemonTCG. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by pokemonTCG, located at 2-9 Northcote Road, Bristol, BS16 9HF, United Kingdom. Throughout the site, the terms "we", "us" and "our" refer to pokemonTCG. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service.

2. Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

4. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

5. Orders & Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Payment must be received in full before your order is dispatched. We accept major credit and debit cards as well as other payment methods displayed at checkout.

6. Shipping

Orders are typically dispatched within 2 business days of payment confirmation. Estimated delivery time is 3–5 business days within the United Kingdom. Please refer to our Shipping Policy for full details.

7. Returns & Refunds

We offer a 14-day return window from the date of delivery. Refunds are processed within 7 days of receiving the returned item. Please refer to our Refund Policy for full details.

8. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of pokemonTCG or its content suppliers and is protected by applicable intellectual property laws. Pokémon and all related names are trademarks of Nintendo/Creatures Inc./GAME FREAK inc. We are not affiliated with or endorsed by these companies.

9. Limitation of Liability

In no case shall pokemonTCG, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

11. Changes to Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.